Privacy Notice

Who we are (Controller)

Education Evolved Ltd (trading as Silmaril). Contact: hello@silmarilconsulting.co.uk • Registered in the UK.

What we collect

• Name and email address
• Company (optional)
• Your message
• Technical metadata such as IP address and user agent (transmitted with web requests)

How we use your data

• Respond to your enquiry, and keep a record of communications.
• Manage and track enquiries using HubSpot’s customer relationship management (CRM) tools.

Who processes your data

We may use service providers (processors) to operate the contact form and deliver messages to our inbox, including HubSpot (form processing and CRM) and our email provider. We only share the minimum necessary information and we have appropriate contractual safeguards in place. See HubSpot for their own privacy information.

International transfers

Depending on the services used, your data may be processed outside the UK/EEA. Where that happens, we use appropriate safeguards (for example, standard contractual clauses) to protect your information.

How long we keep your data

Enquiry records (including emails and CRM entries) are kept for up to 12 months, unless you ask us to delete sooner, or longer where needed to establish or defend legal claims.

Security

We apply appropriate technical and organisational measures to protect personal data, including access controls and encryption where appropriate.

HubSpot cookies & tracking

If you submit or interact with our embedded HubSpot form, HubSpot may set cookies and collect usage information (e.g. page views and interaction events) to help deliver the form and support our CRM. Where required, we will request your consent for non-essential cookies.

Your rights

You have rights under UK data protection law, including access, rectification, erasure, restriction, objection, and data portability (where applicable). To exercise rights, email hello@silmarilconsulting.co.uk.

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO): ico.org.uk.

Changes to this notice

We may update this notice from time to time. We’ll post the latest version here and update the date above.